Frequently asked questions
Most probably yes. If you are selling a property in England or Wales, with an estate agent or privately, regardless of it's age or number of bedrooms, you are legally required buy a HIP.
A HIP or Home Information Pack is a document containing about 50 pages. It can be printed out or kept as an electronic document. It must contain the following official documents:
- An Index of contents
- An Energy Performance Certificate
- A sale statement (summarising terms of sale)
- Evidence of title Land and Drainage Searches
- A copy of the lease where appropriate.
Our HIPs contain all of these official documents.
No. Once you have paid you own the HIP. There are no hidden fees.
We provide instant order confirmation when you place your HIP order. This proves that you have ordered a HIP, and allows you or your estate agent to begin marketing your property immediately. We send you your HIP as soon as we have visited your property and produced your Energy Performance Certificate, this normally takes less than 5 days. Your completed HIP, including the local searches is normally ready within 8 to 10 days.
Yes. Most estate agents will provide HIPs on the condition that you use them as your sole agent. If you wish to find a new agent, you may need to buy a new HIP. HIPs from MagnoliaProperties.co.uk will be owned by you.
Yes. As soon as you have placed your order, you will be sent an email confirming your order. You can show this to an estate agent who will be able to start marketing your property immediately.
Yes one of our trained Domestic Energy Assessors will contact you shortly after you have placed your order to arrange a convenient time to visit your property. The visit will take approximately one hour and will include tasks such as measuring your rooms, checking for insulation and examining your light bulbs and boiler systems etc.
No, you do not pass or fail the energy inspection. Your property will be assigned a grade between A - G depending on how energy efficient it is. You will also be provided with a report explaining how you could improve the energy efficiency of your home.
The main reason is that we make the HIPs ourselves, we don't resell somebody else's. So we are effectively cutting out the middle man. We are also making a lot of HIPs and so benefit from lower costs.
Providing you are continually marketing your property, and you do not take it off the market, your HIP will last for as long as it takes to sell your property. If you take your property off the market and then put it back on again, you can use the same pack again providing the search documents are not older than three months, and providing the EPC is not older than one year.
No. In terms of the HIP it doesn't make a difference whether you own a share of the freehold, the whole of the freehold, or if a management company owns the freehold. If the property is leasehold then a leasehold HIP will need to be purchased. There is a lot of important information contained with the leasehold register, and that needs to be included in your HIP.